SME Bank

Who can apply for Payment Assistance?

The following can apply for Repayment Assistance as announced by the Government:

  • Individual clients who lost their jobs.
  • B40 clients who are recipients of BSH or BPR.
  • Micro Enterprises with approved financing facilities of less than RM150K.
  • SMEs and Micro Enterprises that are not allowed to operate at the time of application due to the Movement Control Orders.
  • Borrowers, including those in M40 and T20 segments, who have suffered a reduction in income will be eligible to lower their installments which commensurate with the reduction in their income.
What is the eligibility criteria?
  • Financing approved before 1 June 2021.
  • Financing account not in arrears for more than 90 days as at the application date.
  • For B40/M40 customers – the customer or spouse is listed as recipients of BSH/BPR.
When is the effective date?

Eligible customers can apply from 1 June 2021.

Will I be charged the profit/interest on the payment amount that is deferred under :-

  • Indulgence period
  • Profit Servicing Period

Yes. The existing profit rate will remain.

Will my CCRIS be affected if I choose to participate in the SME Bank’s SRP?

No, the financing will not be coded as Restructure & Reschedule in CCRIS.

Will the Bank impose any fees for me to enjoy this SRP?
  • No fees being imposed for the SRP.
  • However additional legal cost for New Aqad and documentation may be incurred for changes in terms and/or amount of the original financing facility.

Will my financing/loan maturity change, if I were to opt for the SRP?. What would be my new instalment amount after the end of the SRP period?

  • As a result of the Indulgence or Profit Servicing mechanism, the original terms may change. Any changes will be notified in the Letter of Notification.



SME Bank will announce the detailed description of the assistance provided in due course. Kindly contact your Relationship Manager or alternatively you may contact our Customer Service Centre at 03-2603 7700 or email to This email address is being protected from spambots. You need JavaScript enabled to view it. to know more about the assistance offered.