Services Offered
What services we offer
To support our SME customers through the major phases of their business evolution, the SME Bank offer the following category of services.
Advisory Services:
The SME Bank Advisory Centre has been created primarily to prioritise and design service responses to address identified gaps in SME capabilities and resources, developing fact-based analysis and road maps for strategic business development and investment. Depending on the needs of the SME and the phase of your business growth, advisory services would include evaluations, training, orientations and access to knowledge and information on how you can improve or enhance your business performance.
Business Acceleration Services:
This special category of services is directed towards companies who demonstrate high potential and capacity for accelerated growth. These companies can be micro, small or medium but have competitive products and/or services with access to large market opportunities either domestically or internationally.
Information Services:
The focus of our information services is to create awareness on the growth and risk issues of businesses through the sharing of available knowledge on benchmarks, industry reports, surveys, R&D projects, and links to other SME knowledge sources.
Promotional and Business Matching Services:
To support the promotion of SME businesses and also to offer access to potential buyers and markets, the SME Bank works with the Malaysian Government and private institutions to offer business matching opportunities through direct referrals, trade shows, conferences and seminars.
Performance Evaluation Services:
Should you require an evaluation of your business, the SME Bank Advisory Services Centre will be able to organise an assessment of your business from the various impact perspectives on industry, market, operational, financial and general competitiveness perspectives.
Note:
(A full range of services is being developed by our network of service providers. However, please check with the SME Bank Advisory Centre on the list of services available for your SME category, industry and/or phase of growth).
Who qualifies for the services?
The SME Advisory Services Centre is opened to all SME Bank customers and they include:
Potential Customers
You are a customer seeking financing from the SME Bank for the first time.
Existing Customers
You are a customer with one or more loan products with the SME Bank and seeking advisory support to grow your business. Alternatively, you may also seek advisory support if you are experiencing loan repayment issues and/or business problems.
Participants
You are the special programme customer who have been offered training, incubation and/or business entrepreneurship support. You have not yet obtained financing from the SME Bank but may be eligible for financing at the next phase of your business growth.
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